🌙 Lunara Support

Welcome to Lunara’s Support Center
We're here to help you get the most from your dreams. If you’re experiencing issues,

have questions, or simply want to share

feedback—we’re listening.

💬 Contact Us

For any questions, feedback, or bug reports, please reach out to us at:

📧 support@lunaraapp.info
We'll do our best to respond within 24–48 hours.

🛠️ Common Questions

Q: I submitted a dream but didn’t get an interpretation. What should I do?
A: Make sure you’re connected to the internet and using the latest version of the app.

If the issue persists, please email us with a screenshot.

Q: How is my data stored?
A: All dream entries are securely stored and encrypted. We never sell or share your data.

Q: Can I use Lunara without an astrology background?
A: Absolutely. The app is designed for beginners and seasoned mystics alike.

Q: I found a bug. How can I report it?
A: Send a message to support@lunaraapp.info with a description of the issue and any screenshots.

We appreciate your help making Lunara better.

🧘 Feedback Welcome

Lunara is growing with your insight. If you’d like to request new features or share how the app

has impacted you, drop us a line—we’d love to hear from you.

✨ Thank you for trusting us to help you understand the messages of the night.
— The Lunara Team


Privacy Policy

Effective Date: June 5, 2025
Last Updated: June 5, 2025

1. Introduction

Lunara (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use the

Lunara mobile application and website.

2. Information We Collect

a. Personal Information You Provide

  • When you contact support or submit feedback, we may collect your name and email address.

  • If you sign up for an account, we may collect basic profile information.

  • When you input dream entries, interpretations, or notes, this data is

    stored securely and treated as private content.

b. Automatically Collected Information

We may collect limited usage data such as:

  • App usage statistics (e.g., feature engagement, session length)

  • Device type, OS version, language, and IP address

  • Crash logs and diagnostic data

3. How We Use Your Information

We use your information to:

  • Provide and personalize the app experience

  • Interpret dream inputs (via AI-based systems)

  • Improve app performance and user experience

  • Respond to support requests or inquiries

  • Send updates or important notices (optional)

We do not sell or share your data with advertisers or third-party marketers.

4. Data Storage and Security

All user content and data are encrypted and stored securely. We implement industry-standard

security measures to prevent unauthorized access, disclosure, or loss of data.

You may delete your dream history and account at any time within the app settings.

5. Third-Party Services

We may use third-party tools for analytics or AI processing (e.g., OpenAI for interpretations, if applicable).

These services are bound by their own privacy policies and are only used to enhance your experience.

6. Children’s Privacy

Lunara is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of optional analytics or communications

To make a request, contact: support@lunaraapp.info

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll notify you through the app or by updating

the “Effective Date” at the top of this page.

9. Contact Us

If you have any questions or concerns about your privacy, contact us at:
📧 support@lunaraapp.info